The contemporary age of technology provides a range of techniques to optimize the business output. With highly sophisticated technologies at the disposal, being unable to enhance the business management systems is only a choice. The statistics from past decade highlight the fact that those enterprises have flourished which incorporated advanced delivery management tracking software.
Many managers refrain from investing in software solutions assuming significantly higher costs. By holding back, they do not only miss the opportunity to optimize the business but end up spending more on maintenance of traditional systems and compensation for accidents.
The on-demand delivery services industry has remained able to win the customers’ trust. The figures indicate that the customers highly prefer to acquire courier services of companies with an efficient delivery management application. The companies do not reveal if they maintain such software. However, the customers are able to find out by delivery efficiency. Before discovering the features of successful software, it is advisable to determine the benefits of incorporating and maintaining delivery tracking system.
The following points reveal how delivery management software boosts businesses.
- The customer can place the order through a smartphone.
- One may pay through more than one payment methods including credit card and on-arrival cash payment.
- Customers may also track the status of their order and estimate the arrival time.
- They can also share the feedback so that the service-provider may eliminate the flaws in the process.
- Both customers and company employees may see the records of previous orders.
- Drivers or riders can identify the pinpoint location of destination.
- The managers can save time by automating most of the processing operations.
- The software is scalable since it provides the flexibility to integrate more tools and processing frameworks over the time.
Apart from the points mentioned above, a delivery tracking software provides a wide range of other advantages.
The subsequent text shares features of effective delivery management tracking software.
The paper-based management system is obsolete for quite some time now. Interestingly, the replacement of that system is also nearing its end after the introduction of cloud-based delivery management software. Local databases require that the data be stored on personal computers of administrators or end-nodes. Such a system is highly vulnerable to data loss because the hardware-based storage devices including compact discs, hard drives, and flash drives are susceptible to corruption.
Cloud infrastructure provides a mechanism to store the data on remotely located servers. The local databases exist in the form of packaged software for desktop computers and laptops whereas remote databases are located on servers which are purpose-built to store, retrieve and modify the datasets.
An efficient delivery tracking application provides separate modules for customers, drivers, and monitoring executives. There are some features of the app which relate to one of the stakeholders. It is unwise to share the irrelevant functionalities with users having no stake in it. For instance, provision of the ability to place feedback to monitoring staff is senseless because only customers should give the feedback.
There should be a dedicated interface for each of the modules. However, the design should remain consistent.
This is the single most significant feature possessed by the tracking software. The utilization of AI algorithms allows the drivers to find the most appropriate path to their destination. The tracking also capacitates the customers to estimate the time of arrival by tracing the location of delivery agent in real-time.
By utilizing the GPS, app developers can incorporate real-time delivery tracking software which enables the regulatory executives to monitor the activity of drivers. The software provides information to drivers and staff about the best route by considering the distance, traffic density and weather conditions. The developers realize each of these features by using sophisticated machine learning algorithms.
Over the time, algorithms and tools are attaining more efficiency. The data scientists desire to apply the most effective approaches to obtain the best outcomes. Cloud-based delivery management tracking software enables the administrators to easily scale-up the systems by integrating new technologies as they are available.
The administrators do not have to purchase additional hardware for storage as with the case of local databases. Instead, the can acquire more space by obtaining the rights to saving on additional remote servers.
The cost of integrating functionality in traditional delivery systems is substantially higher. Besides, the time consumption is also greater.
Multiple Payment Options
The last-mile delivery management tracking software provides a variety of payment options to users to pay for the delivery services. The software also allows getting the invoice over the phone. To facilitate frequent users, the app should also offer a digital wallet. Such a wallet should let users reload their credit so that the system cuts the amount equivalent to the invoice each time a delivery completes.
Obtaining the records and personal data of users and employees is a huge responsibility. Any accidental or deliberate violation may result in massive penalties and – in worst cases – termination of corporate license. The history of digital database management systems is filled with incidents where partial or entire data of an enterprise was compromised.
Cloud-based delivery scheduling software allows the maintenance of databases with optimum levels of security. The cloud platforms encrypt the databases with multiple layers of security. There are one or more backups of each dataset located on different servers which minimize the probability of compromise on data integrity and availability.
The delivery management tracking software solution offers to perform each of the tasks through one compact device – the smartphone. In most cases, the users already own the smartphone. All they need is to download the relevant module of the application. The solution enhances productivity by optimizing the processes. Customers tend to seek services of companies with efficient delivery systems. There is little probability that an application with these promising features would fail to perform.
To revolutionize your business with the incorporation of delivery tracking infrastructure, start your free trial today.